Privacy Policy

This Privacy Policy describes how ShipHit ("we", "us", or "our") collects, uses, and shares personal information when you use our services or visit our website.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as your name, email address, phone number, and shipping address.
  • Transaction Information: details about the shipments you send or receive through ShipHit, including tracking numbers and delivery status.
  • Payment Information: billing details, payment card information, or other payment transaction details.
  • Communications: any correspondence or communications you have with ShipHit, including emails, messages, or inquiries sent through our website or customer service channels.
  • Usage Information: information about how you interact with our website, including IP address, browser type, pages visited, and other usage data collected through cookies and similar tracking technologies.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and maintain our services, including processing shipments, managing accounts, and facilitating communications.
  • To communicate with you about your shipments, account updates, service notifications, and promotional offers.
  • To improve our services, website functionality, and customer experience.
  • To personalise your experience and provide tailored content, recommendations, and advertisements.
  • To prevent fraud, enforce our terms and policies, and comply with legal obligations.

How We Share Your Information

We may share personal information with third parties for the following purposes:

  • Service Providers: we may share information with third-party service providers who assist us in providing, maintaining, and improving our services.
  • Business Partners: we may share information with trusted business partners to offer complimentary services or promotions.
  • Legal Compliance: we may disclose information in response to legal requests, court orders, or to comply with applicable laws and regulations.
  • Business Transfers: in the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at +91 - 9159 688 688